Privacy Policy and Data Protection

This Privacy Policy describes how Floorable ("we," "us," or "our") collects, uses, and protects your personal information when you visit floorable.com (the "Website"). By using our Website, you consent to the practices outlined in this policy. For our full Terms of Use, please visit: https://floorable.com/terms-of-use

1. Information We Collect

We may collect personal information that you voluntarily provide, such as:

• Contact details (name, email address, phone number)

• Flooring inquiries, design consultations, or service requests

• Website usage data (e.g., cookies, IP address, browser type, pages visited)

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide flooring-related services

Improve our Website, products, and customer experience

Send updates, offers, or promotional materials (only with your consent)

3. Data Protection

We implement reasonable technical and organizational measures to safeguard your information. However, please note that no online transmission or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Third-Party Sharing

We do not sell your personal information. However, we may share limited data with:

Trusted service providers who help operate our business or Website

Legal authorities when required by law or necessary to protect our rights and property

5. Cookies & Tracking Technologies

Our Website may use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

We partner with Microsoft Clarity and Microsoft Advertising to better understand how users interact with our site through behavioral metrics, heatmaps, and session replays. These tools help us improve and market our products and services. Data is collected using first- and third-party cookies and other tracking technologies to measure engagement, detect fraud, and optimize site performance.

For more information about how Microsoft collects and uses your data, please visit the Microsoft Privacy Statement.

6. Your Rights

You have the right to:

Request access to or deletion of your personal data

Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

8. Contact Us

For any privacy-related questions or requests, please contact:

Floorable
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By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.